Welcome to Sana’s Collections!
These Terms and Conditions (“Terms”) govern your use of the website located at Karimkunnam, Thodupuzha (“https://sanascollections.com”) and your purchase of products from Sana’s Collections (“Business,” “we,” “us,” or “our”). By accessing or using this Website, you agree to be bound by these Terms. Please read them carefully before using the Website or placing an order.
1. Definitions
“Customer,” “You,” or “User” refers to any person who visits the Website or places an order with Sana’s Collections.
“Products” refers to any items available for purchase on the Website.
2. Account Registration
To place an order, you may be required to create an account. You agree to provide accurate and complete information and to keep your login credentials confidential. You are responsible for all activities under your account.
3. Product Information
We strive to display accurate product information including descriptions, images, and prices. However, slight variations may occur due to factors like screen resolution or batch differences. We do not guarantee that the information on the Website is error-free, complete, or current.
4. Pricing and Payment
- All prices are listed in INR.
- We reserve the right to change prices at any time without prior notice.
- Payment must be made in full at the time of order placement using the payment methods provided.
- We use secure third-party payment gateways to process payments.
5. Order Acceptance and Cancellation
Once you place an order, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
If we cancel your order after payment, you will receive a full refund within 5-7 business days.
6. Shipping and Delivery
Please refer to our Shipping Policy for detailed information about processing times, delivery estimates, and shipping charges.
7. Returns, Refunds, and Exchanges
Our Return & Refund Policy governs returns, refunds, and exchanges. Please review it carefully.
8. User Conduct
- You agree to use the Website only for lawful purposes. You must not:
- Post or transmit content that is unlawful, harmful, threatening, defamatory, or otherwise objectionable.
- Interfere with or disrupt the Website’s functionality or security.
- Attempt to gain unauthorized access to any part of the Website, accounts, or networks.
9. Intellectual Property Rights
All content on the Website, including but not limited to text, images, logos, graphics, and software, is the property of Sana’s Collections or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
10. Third-Party Links
The Website may contain links to third-party websites for your convenience. We do not control or endorse these websites and are not responsible for their content or privacy practices.
11. Disclaimers and Limitation of Liability
The Website and Products are provided “as is” without warranties of any kind, either express or implied.
Sana’s Collections does not guarantee the accuracy, completeness, or reliability of any information on the Website.
To the fullest extent permitted by law, Sana’s Collections shall not be liable for any indirect, incidental, or consequential damages arising out of or related to your use of the Website or purchase of Products.
12. Indemnification
You agree to indemnify and hold harmless Sana’s Collections, its affiliates, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or misuse of the Website.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Kerala,India. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Puthanpally jn , karinkunnam, Pala-Thodupuzha Rd, Thodupuzha, Kerala 685586.
14. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice.Changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated Terms.
15. Contact Information
For any questions or concerns regarding these Terms, please contact us at:
Sana’s Collections
Email: sanascollectionstdpa@gmail.com
Phone: +91 94963 37403
Address: Puthanpally jn , karinkunnam, Pala-Thodupuzha Rd, Thodupuzha, Kerala 685586